We were shown an apartment by Bailey, she was kind funny fast paced and didn’t waste our time! She was honest and definitely gave us a good time! We absolutely loved her presentation and apartments! Thank you!
Bailey was the most professional and enthusiastic leasing professional I've met in a very long time. Kudos to the company for hiring and maintaining a wonderful brand ambassador!
We toured the property with Bailey recently, and it was a pleasant experience! She was very knowledgeable and informative. She and the Assistant Leasing Manager assisted us along with the application process while still on property and helped us find a unit that fit our needs and preferred amenities. I do recommend Willow Glen as it seems safe, resident friendly, and has desirable in unit amenities.
Bailey was amazing with showing us the apartments and our options for our lease. She really knows how to take care of her customers and makes you feel comfortable.
I recently moved from Virginia here, I am with my twin sister and the staff are beyond phenomenal! The property is clean and the communication with the Leasing office is wonderful! So grateful to find a place that basically has "Everything" That one would need and want!! I highly recommend Willow Glen!
I am a willow glen resident and just want to say that the maintenance team here, especially Rick and Ethan have been the most attentive, thorough and speedy that I have encountered in all of Wilmington. Keep up the great work gentlemen and thank you for the stellar service.
Since the change of management/maintenance, has taken place, Willow Glen, does not seem as sunny nor is thee attention to detail as prevalent, it is now just a corporation. The rent is constantly being increased with nothing to show for it (no upgrades). This is an older apartment complex. The last price increase was beyond ridiculous. I've spoken with other residents and the price increases are all different. We need a second dumpster, for thee amount of residences residing here, because the constant overflow of garbage due to having only one dumpster is extremely unsightly and very unsanitary. I am so disappointed with the changes. I love my apartment, I've been here 8 years, but I feel like I'm being pushed out. I know that if I move out, they can start from scratch and charge an even more ridiculous amount a month.
Chauncey is always polite and respectful when he comes into our home. He was able to quickly fix the problem and I appreciate him being friendly to our puppy.